In this litigious age, everyone – accommodation providers and guests alike – wants to know that he or she will be adequately covered if something goes wrong. Especially when it comes to personal liability.
“The Seal of Insurance is a quality assurance symbol that’s designed to offer travellers and the travel trade an extra level of comfort when booking accommodation via the web,” said BnB Sure founder and CEO, Dave Jack.
This is particularly important in the digital age, when many bookings are made on the strength of the information contained on service providers’ web sites.
The seal is a hyperlinked to an html page that details the level of insurance the establishment holds. “All the B&Bs we insure are listed on our free booking engine, www.bnbfinder.co.za – and of course the Seal of Insurance appears on each of those listings – but the establishments are also encouraged to use it on their own web sites and wherever else they can on the web,” said Mr. Jack.
“The obvious immediate benefit is that it allows our customers to confirm their insurance cover without having to send out forms or e-mail attachments,” he said.
Even a relatively small claim in pounds or dollars could amount to more than any uninsured B&B in South Africa could withstand – but the BnB Seal of Insurance certifies that the establishment carries a minimum of R30 million in liability insurance; that it will not require its guests to sign any disclaimers; that it’s insured against food poisoning; that it’s covered for up to R1 million in the event the guesthouse is found liable for errors or omissions caused by bad advice; that first aid negligence is covered and that medical malpractice is covered up to R5 million; and that the owner is covered against personal liability.
“We prefer to look at the bigger picture,” said Mr. Jack. “And that means taking care of both the guest and the guest house.”
Accommodation providers in South Africa that have qualified for the BnB Seal of Insurance can be found at www.bnbfinder.co.za