Magnaquest Emerges as Africa’s Most Preferred Billing, CRM and Service Fulfillment Solution Provider for Broadband and Pay TV Service Providers

Deployed for more than 10 WiMAX and VSAT broadband service providers
. End to End solution, Consultative approach and support for future services  are its key benefits
. Committed to offer high value solutions to the African broadband and pay media domains

Magnaquest Technologies Ltd., the global provider of Billing, CRM and Service Fulfillment solutions provider has emerged as the most preferred vendor for ISPs, Data Centers and Pay TV service providers in Africa. The solution is preferred for it being cost effective, reliable and scalable apart from its ability to automate customer life cycle management and centralize provisioning by integrating with multiple network elements.

With such a value offering, Magnaquest has been able to penetrate markets in South Africa, Nigeria, Ghana, Kenya, Tanzania, Ivory Coast, Seychelles and Uganda. Its presence with strong local business partners and association with ecosystem technology vendors has fostered its success in the region. Going forward Magnaquest wishes to be committed to the region in enabling service providers catch up with growing broadband demand.

The current challenge for African service providers is to cater to demand from small geographic pockets which they are addressing by deploying multiple access solutions to provide their services. Apart from reselling ADSL internet, they are also deploying high speed broadband technologies such as WiMAX, FTTX and WiBro. Magnaquest is supporting service providers in these plans by simplifying service provisioning and bandwidth policy control.

Aashiq Shariff, CEO of, an emerging ISP in Tanzania, says, “We evaluated multiple options and chose Magnaquest’s Billing, CRM and Service fulfillment platform. Some of the reasons why we selected them were that they had the end to end solution, domain expertise and similar deployment experience.  Also the solution came with open integration framework to help us facilitate the integration with multiple network elements. True to the fact, we have gone live with their solution recently and are working on various integrations on different levels. We are also in discussion with Magnaquest on scope of work and providing us with solutions for more services. We would like to take this opportunity to thank the team for the cooperation and working on Raha’s requirements.”

Abeid Karume, Managing Director of Zanzibar Datacom, another upcoming ISP in Tanzania, says, “Magnaquest has implemented their solution for several wireless broadband providers globally, especially in Africa. With these implementations they have acquired specialized knowledge in managing wireless broadband businesses. Being the first to launch iBurst, we believe we needed such experience to support our business plans”,
With these successful implementations, Magnaquest has proven yet again its commitment to provide high value, reliable and powerful solutions to the ever changing broadband and PayTV domains.

About Magnaquest:

Magnaquest offers powerful and scalable cloud based Billing, CRM and Service fulfillment solutions to Broadband, Pay TV and Triple play service providers. It caters to over 150 customers in 25 countries including Nigeria, South Africa, Ghana, Tanzania, Kenya, Seychelles, Uganda and Ivory Coast. Solutions are ideal for emerging ISPs outgrowing their existing system to automate the entire customer life cycle right from Subscriber information management, Order management, AAA, Policy Management, Dynamic IP allocation, Rating, Billing, Payment processing and Customer Care.


Chittibabu Pothana
Marketing Manager

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