To get business process automation right, focus on analysis first

Once companies reach a certain scale, doing things manually becomes an obstacle to growth. 90% of companies are still stuck recording data on spreadsheets, and it’s one of the reasons why 90% of companies are still small companies. By applying process automation, companies can position themselves for rapid growth and success.

However, to build an effective automation system you need to do proper business analysis, and this is where many automation projects fail. A simple order-taking process, for example, may have four or five steps when you don things manually, but once it’s systemised it can be up to 50 steps. To ensure companies gain all the benefits that automation can bring to their business, it’s essential that they partner with an expert business process analyst.