Etiquette for professional people

tccstAll career or professional people should know professional etiquette.  Certain rules apply to everyone.

  • Have a ‘May I be of help?’ attitude.
  • Be friendly, polite, charming, courteous, sincere and pleasant without being familiar.
  • Treat all people the same.  Don’t have favourites.  Treat them all with courtesy and respect, from the Cleaner to the MD.
  • Be proud of your work and do your duty.
  • Be ambitious and show initiative.
  • Use your voice optimally.
  • Use your language correctly.
  • Learn to listen attentively.  Don’t interrupt or dominate the conversation.
  • Show direction, tact and diplomacy.
  • Have a good sense of humour.
  • Be punctual.
  • Learn to co-operate with others.
  • Good etiquette requires silence regarding personal problems, gossip or people’s personal affairs.
  • Don’t discuss or condemn colleagues, their work or services.
  • Don’t do anything which will harm the image or status of your profession.
  • Be well-groomed and well-dressed.

Ria Vorster
Telephone: (044) 874 3344
Cell: 083 459 4189 Fax: 086 605 8596
Email: riavorster@tccst.co.za
Facebook: The Communication Channel
Web Site: www.tccst.co.za

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