Eden Service Delivery Challenges Identified

edendmNCOP House Chairperson for Committees and Oversight Mr Jomo Nyambi.

The National Council of Provinces (NCOP) heard of some service delivery challenges in the Eden District Municipality (EDM) in the Western Cape when a briefing session ahead of the Taking Parliament to the People (TPTTP) pre-visits was held at the George City Hall on Tuesday morning.

Seven Western Cape departments made presentations – Education, Safety and Security, Agriculture, Social Development, Health, Human Settlements and Local Government.

The briefing meeting – and the subsequent site visits to take place on Wednesday and Thursday – are a precursor to the TPTTP programme to be staged in the district in April.

When giving his welcoming remarks, the Executive Deputy Mayor of the George municipality Mr Daniel Maritz said the visit was proof that Parliament was indeed being taken to the people. The session was chaired by the NCOP House Chairperson for Committees and Oversight, Mr Jomo Nyambi.

Mr Nyambi said: “Our theme for this year’s TPTTP is ‘Together making service delivery work for our people’. It’s not only the NCOP. It’s not the community, not Salga, not MPLS, but it is all of us working together. One thing that I must emphasise is that we are not on a fault-finding mission.”

Some of the highlights of the presentations on the seven key areas were as follows:


The district has 192 schools (151 primary, 39 secondary, and two special) and had a total of 5 881 Grade R learners in 2014. The matric pass rate was 81% in 2014. For the 2015/16 financial year, the Department of Education plans to build five Grade R classes and replace two schools. The department also plans to conduct maintainance work at 25 schools between 2015 and 2018.

Community Safety

There are 19 police stations for the three clusters in the EDM – Oudtshoorn, Hassequa and George. These stations service a population of 307 000. Crime is on the increase and trigger points have been identified as liquor and drug abuse.

Some of the external challenges the South African Police Service personnel are experiencing include unregulated spaza shops, substance abuse linked to domestic abuse, backlogs in processing cases through the courts, socio-economic conditions and insufficient custodial sentences.

Social Development

The Department of Social Development has a budget of R62m and employs 214 members of staff. Challenges include 146 unregistered early childhood development facilities that do not meet the minimum norms and standards and an increase in substance abuse, among other things.


The Department of Health employs 1 438 members of staff to serve a population of 595 000. It has a budget of R7 116m to equip 75 primary health facilities and 400 community care workers. The EDM is a National Health Insurance pilot site and it receives R13.9m for this service.

Tye Deputy Executive Mayor of the George Local Municipality Mr Daniel Maritz.

Water and Sanitation

The types of toilets in the EDM in the 2011 census were chemical (884), pit toilets without ventilation (5 949), buckets (3 195), other (3 497), and no suitable facility (6 603). Most municipalities in the district have blue and green drop water status scores of above 80%. Only Hassequa and Kannaland have average status. Hassequa’s blue score is 35.59% and its green score is 47.86%, while Kannaland scores 28.47% and 50.27% respectively.

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