Cape Town, 8 June 2016 – Protea Hotels, which includes African Pride Hotels, announced today that its hotels have once again received Certificates of Excellence from travel site TripAdvisor® as well as a prestigious Travellers’ Choice Award.
Now in its sixth year, the Certificate of Excellence Awards celebrate hospitality businesses that have been consistently rated the best over the past year by travellers in reviews on TripAdvisor, which is the world’s largest online travel site.
“We are delighted that our customers continue to show appreciation for the hard work and dedication that management and staff at our properties put in to ensure that their stay with us is truly enjoyable,” says Nicholas Barenblatt, Group Marketing Manager, Protea Hotels and African Pride Hotels, part of Marriott International, a leading global hotel group.
“The customer feedback we get from sites such as TripAdvisor has helped us ensure that the quality of our service offering is constantly improving and always meets the expectations of our guests.
“We are particularly thrilled with the accolades for the Protea Hotel Hunters Rest in Rustenburg, North-West, this year. This hotel has achieved the highest honour that TripAdvisor can bestow: a Travellers’ Choice award, which identifies the hotel as one of the top 25 Hotels for Families in South Africa. Based on the reviews and opinions of travellers from around the world, this award represents the ‘best of the best’ for service, quality and customer satisfaction,” Barenblatt says.
“The excellent service delivered by Protea Hotels is acknowledged by more and more of our guests,” says Barenblatt. “It is inspiring to see the large increase in the number of our hotels that were recognised this year, as well as the fact that every Protea Hotel in Tanzania has been awarded a Certificate of Excellence.”
The full list of hotels that were acknowledged by TripAdvisor in 2016 follows:
South Africa
African Pride Melrose Arch Hotel
African Pride Mount Grace Country House & Spa
African Pride Audacia Manor Boutique Hotel
African Pride 15 on Orange Hotel
Arabella Hotel & Spa
African Pride Crystal Towers Hotel & Spa
Protea Hotel Marine
Protea Hotel Clarens
Protea Hotel Willow Lake
Protea Hotel Capital
Protea Hotel Manor
Protea Hotel Hilton
Protea Hotel Hunters Rest
Protea Hotel Waterfront Richards Bay
Protea Hotel Kruger Gate
Protea Hotel Witbank
Protea Hotel Malaga
Protea Hotel Franschhoek
Protea Hotel Knysna Quays
Protea Hotel Mossel Bay
Protea Hotel Mowbray
Protea Hotel North Wharf
Protea Hotel Outeniqua
Protea Hotel Ranch Resort
Protea Hotel Saldanha Bay
Protea Hotel Stellenbosch
Protea Hotel Victoria Junction Waterfront
Malawi
Protea Hotel Ryalls
Nigeria
Protea Hotel Select Emotan Benin City
Tanzania
Protea Hotel Amani Beach
Protea Hotel Courtyard
Protea Hotel Mbweni Ruins
Protea Hotel Oyster Bay
Uganda
Protea Hotel Entebbe Resort
Zambia
Protea Hotel Livingstone
Protea Hotel Lusaka Tower
Protea Hotel Safari Lodge