Extension of Service Level Agreement between PriceWaterhouse Coopers and Eden District Municipality

On 29 September 2016, the Eden DM Council will discuss the possible extension of a Service Level Agreement between PriceWaterhouse Coopers and Eden DM.

eden-dmShould the extension be approved, PriceWaterhouse Coopers will provide services to Eden DM from October 2016 till June 2017 via a web-based platform that offers the following:

1. An electronic system where all employees submit disclosures on any interest they might have outside of the municipality.
2. Vetting procedure for newly appointed employees.

PriceWaterhouse Coopers has been rendering support to Eden DM for the past two years.

The Municipal Finance Management Act, No 56 of 2003 Section 116 (3) indicates that the following process must be followed:

a) The proposed amendment have been tabled in the council of the municipality; and
b) The local community –
(i) has been given reasonable notice of the intention to amend the contract
(ii) has been invited to submit representations to the municipality

A few benefits for MyDisclosure™ users are:
 Easy submission of disclosure from any device with Internet access, at any time.
 Year-round, live updating of disclosures.

Read more about PwC MyDisclosure at http://www.mydisclosure.com

For any assistance with the above matter, contact:

Ms Lauren James – Risk Officer: Risk Management, Office of the Municipal Manager
E-mail: lauren@edendm.co.za / Tel: 044 803 1442

A service level agreement (SLA) is a contract between a service provider and the end user that defines the level of service expected from the service provider.

SLAs are output-based in that their purpose is specifically to define what the customer will receive.

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