Last weekend, the iconic airline British Airways was forced to cancel all flights departing from Heathrow and Gatwick following a power outage.
The outage disrupted BA operations worldwide, and left thousands of travellers stranded, angry and desperate. To make matters worse, it happened over a holiday weekend in the United Kingdom.
According to the apologetic BA Chief Executive, Alex Cruz, a devastating power surge hit BA’s flight, baggage and communication systems on Saturday. The surge was so strong that it also rendered the backup systems ineffective, he said.
In recent months, there has been widespread speculation that BA has been cost cutting, and in fact the airline recently caught slack for starting to charge passengers for their in-flight snacks.
“This could have all been avoided. BA in 2016 made hundreds of dedicated and loyal IT staff redundant – and outsourced the work to India,” commented Mick Rix, GMB National Officer for Aviation.
And the lesson is…
Without doubt, the BA power surge incident highlights the need for a solid disaster recovery system and strategy. This is critical for businesses across sectors, and of all sizes.
In the highly connected, IT driven world of business today, it is incredibly frustrating, not to mention financially crippling, to have an IT system failure of any kind.
Within the realm of enterprise IT, ‘Disaster Recovery’ describes the strategy for ensuring that in the event of a disaster, the effect on a business or organization is contained.
So whether you’re running a large corporate network responsible for financial transactions or an educational one that contains student information and coursework, you need more than just backup.
You need to make sure that in the event of a disaster, be it theft, fire or flood, you can not only restore your data – but get back up and running as fast as possible!
For savvy business owners and leaders, this type of ‘insurance’ should ultimately be non negotiable.
Dial a Nerd Business
The business division of Dial a Nerd was started in 2002 and it specialises in supporting companies with between 10 and 300 users. With its distinct SME focus and a specialist team of technical engineers, managers and a world-class helpdesk it is able to provide a full breadth of IT services for any SME. Dial a Nerd was recently awarded the prestigious Microsoft Small to Midmarket Business Partner of the year for 2016/17.
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