Brian Joss – Ctrack has added a new emergency response service to its vehicle tracking products.
The new service, a first for the vehicle tracking and telematics industry in South Africa, provides immediate, guaranteed access to ambulance services, countrywide, as well as R10 000 in hospital costs cover, among other benefits, said managing director, Hein Jordt.
Ctrack clients already using an active Ctrack tracking unit in their personal or fleet vehicle/s can add the service for “a minimal additional monthly fee”. New clients can order the service when signing a new contract.
In so doing, they receive emergency medical evacuation in the event of a motor vehicle crash – by road or air – by ambulance to the most appropriate medical facility, thanks to a dedicated Evac24 hotline.
Evac24 provides the largest network of approved medical evacuation services and ambulances in South Africa. When an incident occurs, the closest ambulance is identified and dispatched upon instruction from Ctrack, according to Jordt.
That instruction is created by Crashguard, a Ctrack technology that detects unusually high G-forces in vehicles. High G-forces in vehicles are synonymous with sudden impacts, crashes and vehicle rollovers.
Clients that add the service are guaranteed acceptance into the nearest hospital, accidental death cover of R10 000 as well as accidental disability cover of R10 000.
Furthermore, Ctrack provides a R1 000 hospital cash benefit, a day, for every day the client is in hospital, up to a maximum of 90 days.
Road safety and professional medical care are core strategic pillars at Ctrack, as Hein Jordt, MD of Ctrack SA explains: “Fleet statistics from our customer base show that 32% of vehicles drive at higher speeds during the last two months of the year. With that risk comes an increase in the number of harsh braking incidents. These are some of the signs that a possible accident is imminent. While fleet owners can take corrective action, Ctrack believes that this new service also takes care of drivers and crew, should accidents occur.”