Financial Services Provider, Talksure, recently gained institutional accreditation by INSETA and is now preparing to provide accredited short courses as well as learnerships.
After an extensive development journey that lasted over a year, Talksure can now offer the Short term insurance NQF 4 qualification, in addition to other existing courses such as soft skills courses, product training and work readiness programmes.
“The accreditation speaks to our commitment to learning and providing quality education to our people. This, for us, is important. It allows us to provide our people with meaningful, NQF aligned qualifications which they themselves might have not been able to achieve due to social or financial constraints,” said Magdalene Chetty, Head of Learning and Development at Talksure.
For an industry that is often not seen as a long term career, Chetty believes that being able to offer staff qualifications and skills will allow Talksure’s to offer its people real career growth options. “People want to grow and be developed. Once you have invested in your people, they know that you place value in them. Investing in our people will enable them to get up to speed with the requirements of the industry, resulting in improvements in employee morale and productivity, and their will to excel at what they do,” she added.
One of the company’s values is Continuous Learning and this influenced the decision to keep training and learning at the forefront of its value-proposition. Talksure’s approach has and will always be to make it easy for all its people, to gain the skills that they require to work and develop within the insurance industry.
“We want people to know that with us, you are not just a number. There is a commitment to grow you, to show you that there is a career for you with the Talksure family,” said Chetty
Talksure is an award-winning, BPO contact centre based in Umhlanga, KZN, which provides direct marketing, financial services and outsource sales. As a financial services provider, Talksure specialises outbound operations striving to deliver a service that offers its clients a unique value proposition. Since 2010, Talksure has been delivering the highest quality of service to hundreds of thousands of customers in South Africa. As an outsource partner, Talksure is often the brand ‘behind’ many large Blue Chip companies in South Africa. With an ever-growing employee complement of over 700, it illustrates that Talksure is a people business- employees, clients and partners are its number one focus. For more information, visit www.talksuresa.co.za !